We’ve all been there before. You’re in a meeting and some person, your Boss or a Consultant, comes up with acronym, or a catch-phrase, a notoriously generic assertion - that while true, is hard to put to work at best and at worst means nothing for you.
Yet when when this individual turns and looks at […]
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Call Center Lingo
September 14th, 2008 at 8:20 am » Comments (0)